Generative AI at Carta
Last Updated: January 30, 2025
At Carta, we are committed to leveraging innovative technologies to enhance our products and services. While we currently do not provide proprietary machine learning and artificial intelligence models, we sometimes leverage such tools and services provided by trusted third-party vendors. We carefully evaluate vendors based on a wide range of factors, which include responsible use of generative AI and LLMs.
Our approach includes:
Vendor Selection: We partner only with generative AI providers that adhere to high standards of transparency and commitment to data privacy. We conduct thorough annual reviews to ensure these partners meet our data privacy and security requirements.
Transparency: We strive to inform our customers when generative AI-driven processes impact their experience, while clearly communicating the benefits and limitations of such technology.
Data Privacy: Like all our third party vendors, we require that our generative AI partners comply with all applicable data privacy laws and safeguard customer data. We do not share your information with AI providers beyond what is necessary for the disclosed purposes. Privacy Policy.
Continuous Monitoring: We actively monitor the performance and impact of all AI services in use. We work with our vendors to address any issues that arise to ensure that our customers benefit from reliable and responsible AI technologies.
We recognize the potential of generative AI and are committed to using it conscientiously to serve our customers better.